Published: 15th January 2010
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In the event that you cannot come to a mutually acceptable conclusion after writing to a business associate and expressing your dissatisfaction with their work as in the example above, you may need to write another business letter called an inquiry. In an inquiry you will be asking for information about a product you are considering purchasing. In a continuation of the business letter described above, you may ask for samples of work and prices, etc. of a concrete company.

In the previous post in our example of a letter which expressed dissatisfaction for work done by a concrete company, the response to this letter could be negative. In that case, you may need to find another company to work with. This is when you will write an inquiry to some new concrete companies to find out the information you need in order to make a decision as to whom you will hire. You will follow rules for letters of inquiry like you did with the other business letters.

The letter of inquiry will follow the rules of other business letters with one difference. Previous letters were addressed to people that were known by you. When inquiring into the products of a new company you will not know the people with whom you are corresponding so this letter will be more formal in the salutation. You will not necessarily know the name of the person you are contacting. Beginning with To Whom It May Concern or something similar is a good choice. The body of your letter would follow the guidelines of other business letters with an announcement of the intent of the letter and a further explanation of the information that is desired in the body. The second salutation at the end of the inquiry letter also requires that a formal voice be used as with the first salutation. An example would be to end your letter with Cordially, and to follow the rules as you would for other types of business letters.

Writing your own business letter is something that you can elect to do, but there are easier ways to communicate with other businesspeople. A collection of business letter templates serves the purpose of creating business letters for every occasion and they can be used over and over again. Composing business letters to everyone that you correspond with is not necessary. A collection of templates can take over this task and leave you with more time to sell your products. And, they are much easier to use than to have to write a new letter every time you need to correspond with someone.

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